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Answers to our most frequently asked questions are grouped below. For anything not covered, reach out to us directly—our team is happy to help.

RESERVATIONS & POLICIES

DO YOU TAKE RESERVATIONS?

Yes. Reservations for parties of six or fewer for both the à la carte menu and the Chef’s Tasting Menu in the dining room are available via Resy, released 30 days in advance at noon. A credit card is required to hold à la carte reservations; Chef’s Tasting reservations require a deposit.

HOW LONG ARE RESERVATION TIMES?

  • À La Carte Menu: We allot up to two hours for parties of up to four guests and 2.5 hours for larger groups to ensure a full dining experience. Our first seating begins between 5:00 and 6:00 p.m., with additional seatings later in the evening. To enjoy an extended experience without a seating after yours, book our second seating at 8:00 p.m. or later.

  • Chef’s Tasting Menu: This six-course experience is designed to last approximately 2.5 hours. Reservations are booked at 6:30 p.m. or 7:00 p.m., subject to availability.

WHAT IS YOUR CANCELLATION POLICY?

  • À La Carte Reservations: Cancellations made less than four hours prior will incur a $25 per person fee.

  • Chef’s Tasting Reservations: A $99 per person deposit is required when booking. Cancellations are fully refundable up to 72 hours in advance. After that window, the deposit is non-refundable and the sale is considered final.

WHAT IS YOUR SPLIT CHECK POLICY?

We accept up to two forms of payment per table. Individual itemized checks are not available for large parties.

HOURS & ACCESS

WHEN ARE YOU OPEN?

We are open for dinner Tuesday to Saturday. The dining room opens at 5:00 p.m.

WHAT TIME IS YOUR LAST SEATING?

Our final reservation is at 9:00 p.m. on weeknights and 9:45 p.m. on weekends. We stay open to service those tables. Last call for the bar is at 9:30 p.m. on weeknights and 10:30 p.m. on weekends.

ARE YOU OPEN FOR LUNCH?

Not for regular service. Group lunch takeout is available Tuesday to Saturday with at least 10 days’ notice. Minimum order is $1,000, and pricing starts at $50 per guest. For private lunch events, pricing begins at $75 per guest.

ARE YOU OPEN ON SUNDAYS OR MONDAYS?

We are closed both Sunday and Monday.

DO YOU ACCEPT WALK-INS?

Yes, space permitting. Reservations are strongly recommended.

WHERE SHOULD I PARK?

Parking is available within one block at Market Square, Locust Street, and Walnut Street garages. Most are free in the evenings.

DINING EXPERIENCE

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WHAT IS YOUR DRESS CODE?

We recommend dressy casual, business casual, or elevated casual attire.

DO YOU OFFER A CHEF'S TASTING MENU?

Yes. Our seasonal six-course Chef's Tasting Menu is available at tables in our dining room with a minimum of 72 hours advance notice.  

HOW OFTEN DOES THE MENU CHANGE?

  • À La Carte Menu: Changes frequently to highlight local, seasonal ingredients. It is updated daily on our website. 

  • Chef’s Tasting Menu: Crafted seasonally, with subtle adjustments made daily or weekly as ingredients become unavailable or new products arrive. While the overall menu structure remains the same, individual components may change to reflect the freshest offerings from our local farms and purveyors. The tasting remains a surprise until the evening of your reservation.

DO YOU ACCOMMODATE DIETARY RESTRICTIONS?

  • À La Carte: We do our best to accommodate dietary needs with at least 24 hours’ notice.

  • Chef’s Tasting: We cannot accommodate pescatarian, vegetarian, vegan, dairy-free, allium-free, or severe shellfish allergies. Other dietary needs must be communicated at least 72 hours in advance.

DO YOU ACCOMMODATE CHILDREN?

We do not offer a children's menu, highchairs, or booster seats. Children should be included in your reservation. Strollers may not fit in the dining room due to space constraints.

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PRIVATE DINING & GROUPS

DO YOU HOST PRIVATE EVENTS OR LARGE GROUPS?

Yes. For parties of seven to twenty, visit Center of the Table. Dinner pricing begins at $99 per guest (excluding beverages, tax, and service charge)​. We cannot accommodate vegan, dairy-free, or allium-free allergies.

 

For larger groups or those seeking privacy (main dining room or full restaurant buyout), visit Groups & Parties. Additional event fees will apply.

WHAT SPACES ARE AVAILABLE FOR PRIVATE DINING?

We host private lunch and dinner events Tuesday through Saturday. Options include reserving the main dining room or a full restaurant buyoutVisit Groups & Parties for more information.​

CHEF'S COUNTER

IS THE CHEF'S COUNTER OPEN?

Yes. The Chef’s Counter is open Tuesday through Saturday, beginning at 5:00 p.m.

HOW DO I RESERVE THE CHEF'S COUNTER?

Reservations for the Chef's Counter are first come, first served. Add a note to your Resy reservation or contact the restaurant to inquire. Availability is limited.

WHAT MENU IS AVAILABLE AT THE CHEF'S COUNTER?

The full à la carte menu is available.

BAR

IS THE BAR OPEN FOR DINNER?

Yes. The bar opens at 5:00 p.m. Tuesday through Saturday and operates on a first-come, first-served basis. We do not accept bar reservations. Last call is at 9:30 p.m. on weeknights and 10:30 p.m. on weekends.

If the bar is full, our host team will be glad to add your party to the bar waitlist. All names must be added in person—we do not accept phone-in requests. We seat only complete parties, and seating is offered in the order guests arrive.

WHAT MENU IS SERVED AT THE BAR?

Our full à la carte menu is available at the bar.  

TAKEOUT & OUTSIDE ITEMS

DO YOU OFFER TAKEOUT?

Yes, takeout is available Tuesday to Saturday from 5:00–8:00 p.m. Orders must be placed in person at the bar during business hours. We do not accept phone or online takeout orders. 

 

DO YOU OFFER DELIVERY?

No. We do not partner with any delivery services.

 

CAN I BRING MY OWN WINE (CORKAGE) OR BEVERAGES?

No outside beverages are permitted.

CAN I BRING MY OWN CAKE/DESSERT?

No outside cakes or desserts are permitted. However, custom cakes may be pre-ordered from our in-house baker with at least five days’ notice by emailing hello@jcholdway.com.

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OTHER

IS THE COVERED PATIO OPEN FOR DINNER?

Yes. Guests may request patio seating by adding a note to their Resy reservation. Please note that we do not move guests inside if weather conditions change. The patio is covered but not heated, so we encourage guests to dress appropriately for outdoor conditionsIf the covered patio is full, our host team will be glad to add your party to the patio waitlist. We seat only complete parties, and seating is offered in the order guests arrive.

GIFT CARDS

Both physical and digital gift cards are accepted, and gratuity may be applied to gift card balances.

HOW CAN I STAY UP TO DATE?

Join Our Email List to receive updates on seasonal menus, special events, and winemaker dinners.

STILL HAVE QUESTIONS?

Email us at hello@jcholdway.comWhile phone correspondence is limited due to the nature of our operation, our team is available to assist Tuesday through Saturday, between 1:00–3:00 p.m., at (865) 312-9050.

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Chef Joseph Lenn

James Beard Award for Best Chef Southeast, received by Joseph Lenn of J.C. Holdway

James Beard Award

Best Chef Southeast

MICHELIN_Selected restaurant_2025_Horizo
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