GOOD TO KNOW | J.C. Holdway

WHAT IS YOUR DRESS CODE?

We recommend dressy casual, business casual, or just casual.

DO YOU ACCEPT WALK-IN DINERS?

Yes, while Resy reservations are preferred, we welcome walk-ins, space permitting.

ARE YOU OPEN ON SUNDAY OR MONDAY?

Currently, we are open for dinner service starting at 5 p.m. from Tuesday to Saturday.

ARE YOU OPEN FOR LUNCH?

Our dining room is closed for lunch. However, we do accept group lunch takeout orders (pickup only) for Tuesday to Saturday. Pricing starts at $50 per person (excluding beverages, tax, or service charge), with a minimum order of $1,000. A 10-day advance notice is required, and Chef Lenn will assist in menu planning.

WHAT ABOUT GROUPS OR LARGE PARTIES?

For parties of 7 or more, please visit Groups & Parties to fill out our form or email us directly at hello@jcholdway.com. Group menu pricing starts at $99 per person for dinner and $65 per person for lunch (excluding beverages, alcohol, tax, and service charges). Additional fees may apply depending on the size and format of your event.

IS PRIVATE DINING AVAILABLE?

Yes, click HERE to inquire about booking a private dining event (lunch or dinner). Options include reserving the entire restaurant or just our main dining room. We are open Tuesday to Saturday for private events.

DO YOU TAKE RESERVATIONS?

Yes, you can make reservations online for parties of 6 or fewer through Resy, exactly 30 days before the desired date at noon. A $25 per person late cancellation fee applies if canceled less than 4 hours before the reservation. To speak with a human, call (865) 312-9050 between 1 - 3 p.m. from Tuesday to Saturday.

HOW LONG ARE THE RESERVATION TIMES?

We allot up to 2 hours for parties of up to four guests, and 2.5 hours for larger parties to ensure a full culinary experience. Please keep this in mind when booking to allow subsequent guests the same experience. For an extended dining experience, select a reservation time of 8 p.m. or later.

WHAT IS YOUR PAYMENT POLICY?

No prepayment is required, but a credit card is needed to hold your Resy reservation.

WHAT IS YOUR CANCELLATION POLICY?

We kindly ask that you honor your reservation. A $25 per person fee applies if canceled less than four hours prior.

WHAT IS YOUR SPLIT CHECK POLICY?

Our system allows up to 4 separate payments (credit cards or cash) per table.

WHAT IS YOUR GIFT CARD POLICY?

Physical and digital gift cards are accepted and can be applied to your total. Tipping is permitted on gift cards.

HOW OFTEN DOES THE MENU CHANGE?

Our à la carte menu changes frequently to incorporate the freshest ingredients from local farmers and purveyors. It is updated daily and posted on our website, with unannounced specials often available.

DO YOU OFFER A CHEF'S TASTING MENU?

Yes, we offer a special 6-course seasonal Chef's Tasting Menu at the Chef's Counter between March and October.

ARE DIETARY ADJUSTMENTS PERMITTED?

Please inform us of dietary restrictions at least 24 hours in advance when booking. We strive to accommodate mild allergies but cannot guarantee an allergen-free environment due to our kitchen's size.

DO YOU ACCOMMODATE CHILDREN | HAVE CHILDREN'S MENU?

While children are welcome, we do not offer a children's menu. Due to space constraints, we do not provide diaper changing stations, highchairs, or booster seats. Include children in your reservation count. Please be advised that our dining room has closely spaced tables, and larger objects such as strollers and carriers may not be suitable for our seating arrangements.

WHAT IS YOUR CORKAGE POLICY?

We welcome guests to bring their own wines not featured on our wine list. A corkage fee of $50 per 750 mL bottle applies, for up to two bottles. We do not permit outside bottles that are already included in our curated selection. We also have a sommelier team to assist with our extensive in-house wine collection.

DO YOU PERMIT OUTSIDE CAKES/DESSERTS?

We strictly do not permit outside cakes or desserts. Cakes made by our in-house baker can be pre-ordered with a minimum of 5 days' notice via email at hello@jcholdway.com.

IS THE CHEF'S COUNTER/BAR OPEN?

Yes, both open at 5 p.m. from Tuesday to Saturday. Reservations are accepted for the Chef's Counter but not for the bar.

DO YOU SERVE YOUR FULL MENU AT THE CHEF'S COUNTER/BAR?

Yes, we offer the full à la carte menu at both. The bar accepts walk-ins only, with seating on a first-come, first-served basis. The Chef's Counter may be reserved by adding a "special note" request to your Resy reservation.

DO YOU OFFER TAKEOUT?

Yes, takeout (pickup only) is available from 5 - 8 p.m. on Tuesday to Saturday. You can order online through Toast or in person at our bar.

DO YOU OFFER DELIVERY?

We do not offer delivery at this time and do not work with any delivery vendors.

WHERE SHOULD I PARK?

Parking is conveniently located at Market Square, Locust Street, and Walnut Street parking garages. We are less than one block away from all three, with free parking generally available on evenings and weekends.

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