Reservations

Dinner reservations in Resy are strongly recommended, and walk-ins will be welcomed on a first-come, first-served basis. Beginning at 5 pm [Tuesday - Saturday], we offer a limited number of staggered reservations, until sold out.

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Payment Policy

Although no prepayment is required, a credit card is required to hold the reservation.

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Cancellation

We kindly ask that you honor your reservation. A credit card is required to hold your reservation, and a cancellation fee of $25 per person will only be assessed if the reservation is cancelled less than four hours prior.

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À La Carte Menu

We offer an à la carte menu for dining in, which is available in the dining room, including the Chef's Counter, Bar and our Covered Patio. Our menu changes frequently in order to focus on utilizing the freshest ingredients from local farmers and purveyors.

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Dietary Adjustments

We will do our best to accommodate dietary restrictions if we know about them prior to your arrival. Advanced notice of 24 hours is required. Please add them as a special request note when booking.

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Children's Menu

Children are always welcome, but we do not offer a special children's menu.

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Gift Cards

Feel free to bring your physical or digital gift card, as it may be applied towards your check total. Tipping is permitted on our gift cards.

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Corkage

Our corkage fee is $22 per bottle (2 bottle limit). Note we have a sommelier team to assist with our extensive in-house wine collection.

 

Cakes

As an added safety measure, no outside cakes or food may be brought in, but you may preorder specialty cakes created by our in-house baker. Advanced notification of at least 3 days is required via email: info@jcholdway.com.

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Covered Patio

To reserve the patio, add it as a special request note when making your Resy reservation. Our patio is covered but does not yet at this time have heaters. Please dress accordingly for the weather, and feel free to bring your own blankets during cooler weather.

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Bar

Reservations are not accepted for the Bar, and walk-ins are welcomed on a first-come, first-served basis.

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Reservation Times

Our Chef's Counter, Dining Room, and Covered Patio are open for reservations beginning at 5 pm. Based on your party size, we are currently reserving a full 1.5 hours for parties of 2-4 people, and for parties of 5 or more we reserve a full 2 hours. This allows all our guests to enjoy a full culinary experience at our restaurant.

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Mask Policy

Per Knox County guidelines, at this time masks are optional for our guests.

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We Care

We are adhering to all national (CDC, National Restaurant Association, FDA), Tennessee state, and Knox County guidelines regarding COVID-19 preparedness. Additionally, we are proud to follow the James Beard Foundation guidances for safely operating.

 

We were the first restaurant in downtown Knoxville to install patented technology, self-cleaning air purifiers in our HVAC units. They are duct-mounted commercial air cleaners that kill pathogens like mold, bacteria, and viruses without ozone, mercury, or other harmful byproducts.⁣⁣

 

Questions? Call (865) 312-9050 or email us at info@jcholdway.com.