Reservations

Dinner reservations in Resy are strongly recommended, and walk-ins will be welcomed on a first-come, first-served basis. Beginning at 5 pm every Tuesday - Saturday, we offer a limited number of staggered reservations, until sold out.

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Payment Policy

As of Wednesday, February 17, 2021, no prepayment will be required given the menu is à la carte. However, a credit card is required to hold the reservation.

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Cancellation

We kindly ask that you honor your reservation, as we still have limited capacity due to health code regulations. A credit card is required to hold your reservation, and a cancellation fee of $25 per person will only be assessed if the reservation is cancelled less than four hours prior.

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À La Carte Menu

We offer an à la carte menu for dining in. This à la carte dine-in menu is available in the Dining Room, including the Chef's Counter, Bar and our Covered Patio.

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Dietary Adjustments

We will do our best to accommodate dietary restrictions if we know about them prior to your arrival. Advanced notice of 24 hours is required. Please add them as a special request note when booking.

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Children's Menu

Children are always welcome, but we do not offer a special children's menu.

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Gift Cards

Feel free to bring your physical or digital gift card, as it may be applied towards your check total. Tipping is permitted on our gift cards.

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Corkage

At this time we are not offering corkage; however, we offer a comprehensive wine list and a sommelier on site to assist you.

 

Cakes

As an added safety measure, no outside cakes or food may be brought in, but you may preorder specialty cakes created by our in-house baker. Advanced notification of at least 3 days is required via email: info@jcholdway.com.

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Covered Patio

Our patio is covered but does not yet at this time have heaters. Please dress accordingly for the weather, and feel free to bring your own blankets during cooler weather. To reserve the patio, add it as a special request note when making your Resy reservation.

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Bar

Reservations are not accepted for the Bar, and walk-ins are welcomed on a first-come, first-served basis.

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Guest Check-In

Per Knox County Health Department guidelines, we kindly ask our guests to wear a mask other than when seated at your table or bar seat. Upon arrival please remain outside until the hostess stand is available for your party, maintaining 6' distance from other guests.

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Reservation Times

Our Chef's Counter, Dining Room, and Covered Patio are open for reservations. Reservation times are limited to 90 minutes to permit us time to clean and sanitize in between seatings.

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We Care

We are adhering to all national (CDC, National Restaurant Association, FDA), Tennessee state, and Knox County guidelines regarding COVID-19 preparedness. Additionally, we are proud to follow the James Beard Foundation guidances for safely operating.

 

We were the first restaurant in downtown Knoxville to install patented technology, self-cleaning air purifiers in our HVAC units. They are duct-mounted commercial air cleaners that kill pathogens like mold, bacteria, and viruses without ozone, mercury, or other harmful byproducts.⁣⁣

 

Questions? Call (865) 312-9050 or email us at info@jcholdway.com.